Caistor Health Centre
Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
Advice from NHS England on Coronavirus
If you have lived with or had close contact (within 2 metres for 15 minutes or more) with a confirmed case of 2019-nCoV, you should contact NHS 111 for further advice.
Preventing spread of infection
There are general principles you can follow to help prevent the spread of respiratory viruses, including:
- wash your hands often - with soap and water for at least 20 seconds. Use an alcohol-based hand sanitiser that contains at least 60% alcohol if soap and water are not available. This is particularly important after taking public transport
- avoid touching your eyes, nose, and mouth with unwashed hands
- avoid close contact with people who are sick
- if you feel unwell, stay at home, do not attend work or school
- cover your cough or sneeze with a tissue, then throw the tissue in a bin. See Catch it, Bin it, Kill it
- clean and disinfect frequently touched objects and surfaces in the home and work environment
- if you are worried about your symptoms, please call NHS 111. Do not go directly to your GP or other healthcare environment
- see further information and the Public Health England Blog
Symptoms and what to do
You should look for any of the following symptoms in the 14 days after the day you return from China, Hong Kong, Japan, Macau, Malaysia, Republic of Korea, Singapore, Taiwan, or Thailand:
- difficulty in breathing
- fever (a temperature of 38 degrees C or higher)
If you have any of these symptoms, you should:
- if it is an emergency, call 999 and tell them which country you have returned from in the last 14 days
- if you are unwell, but it is not an emergency, call NHS 111 and tell them which country you have returned from in the last 14 days
Whilst you await further advice from NHS 111:
- avoid contact with others
- stay at home, do not attend work or school
- do not travel while sick
- cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing. Throw tissues in the bin
- wash hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitiser if soap and water are not available
General Data Protection Regulation (GDPR)
You are probably aware that the GDPR came into force on 25th May 2018. We value your privacy and want you to be clear about the data we collect and store, how we use this and the rights you have to control that information. We have updated our privacy notice to reflect the changes introduced - this can be accessed in 'the about the practice section' under data privacy (we encourage you to read this privacy notice).
Care Quality Commission (CQC)
Please click here to access the report: Caistor Health Centre CQC
In order to ensure that we comply with our own clinical governance requirements, the surgery and dispensary closes for one afternoon each month to allow the doctors and staff to take part in training.
During 2020 the surgery will be closed all afternoon from 1300 hours on the following dates to allow time for doctor and staff training.
- Thursday 20th February 2020
- Thursday 19th March 2020
- Thursday 16th April 2020
- Thursday 21st May 2020
- Thursday 18th June 2020
- Thursday 16th July 2020
- Thursday 20th August 2020
- Thursday 17th September 2020
- Thursday 15th October 2020
- Thursday 19th November 2020
- Thursday 10th December 2020
If you require urgent medical advice when the surgery is closed for training please telephone 07398556957 or 01472 852806 or if it is after 6.30pm and before 8.00am please ring NHS Direct on 111
From the 16th February 2018 you can call the surgery between the hours of 11.00am and 2.00pm to ask for your blood or X-ray results. For blood tests please allow at least a week and for X-rays please allow 14 days from when your test was done.
My Health Lincolnshire
A new interactive app has been developed to help promote self-care advice for minor illnesses. Click here to access My Health Lincolnshire App: http://www.myhealthlincolnshire.nhs.uk/
One Click Away
Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or booking your appointments are both just a click away. And if you’re not yet registered with us you can download the necessary forms here too.
Extended GP hours available in East Lindsey
Lincolnshire and District Medical Services will be providing an extended access hub service in East Lindsey, which will see them providing access to GP services at evenings and weekends for all patients registered with a practice within the East Lindsey locality. The service started on 24th September 2018.
Patients can now see a GP at a clinic based at the Woldside building at County Hospital Louth LN11 0EU, between the hours of 18.30 to 20.00 Monday to Friday (including Bank Holidays) and 08.30 to 16.45 Saturday and Sunday.
All appointments are all pre-bookable and patients should contact their own GP practice to access these or call 111 when their practice is closed.
This scheme is part of a wider plan to strengthen Lincolnshire East CCG’s out-of-hospital strategy, integrate care within the community and improve collaborative working between local practices to deliver more joined-up GP services.
Dr Neal Parkes, GP and CEO at LADMS said:
“We are pleased to be offering this service to the patients in the East Lindsey locality, which will be particularly beneficial to those who struggle to get an appointment during the daytime because of other commitments everyday which can include a busy work life and school commitments.
“We hope the scheme will reduce some of the pressure on other local health services, such as accident and emergency, urgent care and out of hours services, which people often turn to if they can’t see a family doctor. This is all part of our commitment to making our local GPs more accessible and for patients to get the care they need when they want it.”
“Extended access is just the tip of the iceberg of what the hub can offer in terms of the range of services that could benefit our patients in the future.”
The practices taking part are: Binbrook Surgery, Caistor Health Centre, New Coningsby Surgery, The Old Vicarage in Horncastle, James Street in Louth, East Lindsey Medical Group (Newmarket and Wolds Practices), Market Rasen Surgery, Marsh Medical Practice, North Thoresby Practice, Woodhall Spa New Surgery, Tasburgh Lodge Surgery in Woodhall Spa and Martin and The Wragby Surgery.
(Site updated 14/02/2020)